Reviews – #1 in Guest Service

Kim Schorr
Kim Schorr
1739639826
I cracked the back screen of my iphone and took it to PC EMT for an estimate and then repair. The owner (I think his name is Zo?) was friendly, thorough in his explanation, and even told me the name of the tech who would be working on my phone. I was promptly notified when it was ready and it was as good as new. I also felt like the price was fair. I would definitely take any of my devices to them for repair!
Elizabeth G. Carter
Elizabeth G. Carter
1739325664
Carson Cox
Carson Cox
1739129433
Dr. Kyri Mosley (Dr. Kyri)
Dr. Kyri Mosley (Dr. Kyri)
1738952172
Truly all about the customer service. My phone was being temperamental. The owner got me in and out to my next appointment on time. Thank you soooo much for your kindness.
m kandilarov
m kandilarov
1738821278
Great place for fixing your phone screen!Highly recommend. Great customer service
James Young
James Young
1738781355
The PC EMT Computer repair store and Zo and the best computer service operations I have ever had the pleasure to help me. I have been working with PCs since 1985, and they are the best ever!! Luckily for me, they are close to my home, and I always seek their help--I depend on good computer support for what I do, and I know they will always give me superior service and fix whatever my issue is. I highly recommend them for any of your phone or computer needs. Dr. James D. Young
Dotan Chayen
Dotan Chayen
1738698092
Great service and price, professional and friendly
M Vishnu Reddy
M Vishnu Reddy
1738382325
I was really impressed with their friendly reception and timely delivery. I felt I've made a right decision by choosing PC EMT for my laptop repair. Thank you!
K Campbell
K Campbell
1738172158
And once again, I do not know what I would do without Zo and his team! My husband and I are much older, thus challenged with electronics and Zo and team have been a lifesaver the 6 years we have lived here! Saved again today 01/29/2025! If it's electronic help you need, contact Zo first!!! Highly individualized, knowledgeable, caring, efficient customer service! Highly recommend!!! Along with timely updates, truly caring about my predicament...doesn't get any better imho! 9/7/2024 And once again...thank you for saving me a LOT of money by repairing my phone and in such a timely manner!! Still outstanding on every level!!! Thank you again!!!
Kevin Strange
Kevin Strange
1737573597
If you are in need a repair of your electronic devices you don't need to look any further. Zoe and the team at PCEMT are phenomenal. I have had screens replaced on my iPhone and most recently they repaired my Laptop computer. Upgraded my hard drive and got my HDMI working and replaced a bad battery. All at an affordable price.But I can not say more glowing things about the professionalism of Zoe and his staff. WOW just WOW.I am a very happy repeat customer.
Yasini
Yasini
1737168722
This place is great! They offer great service and their pricing is very straight forward. I brought my computer here because my charging port was damaged and they were able to fix it. Huge thanks to Brad for fixing my laptop!! Would definitely recommend this place to anyone.
Reggie Gardens
Reggie Gardens
1737049440
Just got my phone back and it was 10/10. The associate Zo was professional and helpful in assisting me with any questions. He got it fixed exactly when he said he would and even fixed my charger port for free. Great affordable prices, great staff who knows their stuff and a reliable company. Highly recommend
Kenya Lott
Kenya Lott
1736969415
Zo at PC EMT Alpharetta was knowledgeable and thorough. Cost of Repairing One Camera Lens on my iPhone 12 Pro Max was very reasonable as well. I would highly recommend.
charles browning
charles browning
1736438202
I had a battery replaced in my iPhone same day service. This place is exceptional
Sheila Cornelius
Sheila Cornelius
1736014945
Fast, efficient, courteous and reasonable
Will Steele
Will Steele
1735337886
Zo was able to recover my files in less than a day over the holidays. Highly recommended.
Kathleen Bonesz
Kathleen Bonesz
1734816162
Amazing service. Super fast and phone screen looks great.
Joe Korosec
Joe Korosec
1734729593
Solid shop with knowledgeable staff. Got my phone looking brand new for a reasonable price in a reasonable timeframe. Highly recommended for any and all device repairs
Lisa Braiman
Lisa Braiman
1734555127
Amazing service! Fixed my computer in a few hours and works great. Thank you so much!
Susan Young
Susan Young
1734281028
Excellent experience! Incredibly fast service. Professional and friendly. Took the time to explain exactly what had occurred and what they were going to do to get me back up and running! Highly recommend!!
Justin Akonful
Justin Akonful
1734218619
Great service! 2nd time back for a screen replacement!
Lloyd Marshall
Lloyd Marshall
1734154931
I took my desktop in for repair, they were quick with the diagnostic and repair. They did very well in explaining what was wrong and what was need in what was need to be repaired.
Max Koval
Max Koval
1733859330
Incredible customer service - couldn’t recommend this place more. 10/10.
Steven Pope
Steven Pope
1733830807
Edward Mitchell
Edward Mitchell
1733810651
Riley McGuire is an excellent computer technician.
Chad Porterfield
Chad Porterfield
1733709749
I had an issue with my laptop of nearly 3 years where it suddenly burnt out with an unfixable issue. I am a business owner, so I have to have a laptop for work all the time & I also was given a time crunch of no later than a couple of days to find it's replacement. Zo was able to quickly find a replacement PC similar to my previous and helped me obtain the computer even on a PC EMT's off day of a Sunday. Zo really went above and beyond and helped out even as a new customer. I will be recommending this business moving forward to anyone in a similar situation as me & I am very satisfied with the experience. Thank you again PC EMT!
Milind Gramopadhye
Milind Gramopadhye
1732919865
Great experience overall and the diagnosis and repairs were done ahead of committed times.
Al Marks
Al Marks
1732559944
I have been working with PC EMT ever since they have opened here in Alpharetta and they are absolutely the best...They take the time to care about what your problems are and are fast and efficient in diagnosing and fixing your problems. If you need fast accurate and courteous service use these guys...
RGJ Jurdak
RGJ Jurdak
1732461885
PC EMT was great in diagnosing my ancient desktop and figuring out what I feared - it was finally declared DOA after suffering for more than a year! The Mother Board was kaput!! The hard drive too, but they were able to mirror image it to an external 1TB drive, saving me more than 700GB of vital data!!He was also able to find me a new replacement (total 3 days) Dell Laptop ($50 less than Costco’s), with free AVAST for security… he also deleted all the overhead crap they load onto computers that bog us down and annoys the hell out of us! Mcafee was also gone - TG!!!Highly recommend Zo his crew!Next is my wife’s problematic Lenovo laptop!Don’t wait - they’ll make it right!
Bill Gray
Bill Gray
1732230217
My wife and I have brought phone an computer issues to Zo for the last 10 years or so. Great guy, professionl, calming during a "phone crisis", very reasonable costs. Timely and accomidating and fixes things that break,Overall, an 11 out of 10Bill
SMI CONSULTING
SMI CONSULTING
1732218839
I’m a return customer and my family members have used PC EMT as well and we are always happy with the service and fair prices. We would highly recommend!
Ben Archer
Ben Archer
1732072252
Zo’s customer service was great and he took great care in cleaning and replacing my desktop tower’s broken fan. He even fixed an issue that popped up while he had my PC at the shop and fixed it pro bono. I will be taking my PC back here if I have issues in the future.
Yasmin Mosby
Yasmin Mosby
1731959102
Came in for a broken hdmi port on my PS5 pro. Very happy it was fixed. Zo was very professional and thorough. PC Emt also had the best rate compared to their competitors and a quicker turnaround. I got a call that my ps5 was finished way quicker than what was projected. Very happy with the service they provided. I will come here for any electronic repairs in the future.
Jeanne Willke
Jeanne Willke
1731693028
The folks at PC EMT were awesome. We took our pc to them after it failed to turn on/boot up one morning. They quickly diagnosed the problem, moved with alacrity to save our data, made the necessary fixes, then returned it to us all good-to-go, with an extra backup for our data, before the end of the next day. Through it all, they explained everything clearly and kept us posted on developments as appropriate. And as an added bonus, they cleaned up the pc's surfaces so that it looked good as new. Just top-notch service from start to finish! We highly recommend!
Viral Barot
Viral Barot
1731618016
I can’t thank Dr. Zo and Riley enough for their incredible help! I brought in a MacBook Pro with liquid damage that had stopped working properly, and I was feeling pretty stressed. But thanks to Dr. Zo and Riley, my MacBook Pro is back to normal! I truly appreciate Dr. Zo’s transparency and communication throughout the process, keeping me informed and in the loop every step of the way. It was also great to meet Riley, the technician who worked on my laptop. Both Dr. Zo and Riley were not only professional but also extremely friendly and willing to answer all my questions in the fullest detail. I even learned that Dr. Zo has 9 older sisters! 😂When I came to pick up my laptop, Dr. Zo let me take the time to to test it and make sure everything was working to my satisfaction. I was so relieved to have my laptop working again that I gave them a hug on the way out!I'm beyond grateful for all their hard work in bringing my laptop back to life, and I highly recommend PC EMT to anyone in need of assistance. Thanks again, Dr. Zo and Riley!
Bill Freeman
Bill Freeman
1731114113
Zo and his team of expert technicians quickly repaired an issue with an older MacBook. Same day turn around kept us up and running. We highly recommend PC EMT for repair of all Apple products.
Anthony Hurtado
Anthony Hurtado
1731092673
Good & Honest, hard to find these days. They stand behind their work, and in the event something goes wrong they are quick to act and correct the situation , I would not hesitate on bringing another repair to them, as they are knowledgeable and reliable. I highly recommend them to my friends, family, and neighbors.
Tim VanDam
Tim VanDam
1730414972
excellent service and quality at this computer shop. I highly recommend them. They can fix all types of computers including phones.
Monster
Monster
1730327689
These guys are awesome! Very quick and helpful. Highly highly recommend them. 🙂
janis orlins
janis orlins
1730326607
Very courteous and professional service, he saves an old phone and prices were satisfactory. Thanks, keep up the good work
Soriyah San
Soriyah San
1729976876
Wonderful and fast service. Zo was accommodating and reasonable with pricing. I will definitely come back if I need anything else fixed!
Sam Choi
Sam Choi
1729808094
Great experience! Finally got around to replacing a phone screen on an iPhone. Very satisfied. Saw a steady flow of calls and customers while I was in. Staff made it look easy. Would come back. Thanks
Lory Levitt
Lory Levitt
1729540547
Amazing service! Very impressed with how I was treated from the moment I walked in the door. A cracked phone screen is a simple repair but requires professionals who know exactly what they are doing and what it means for your phone functioning and warranty. Everything was explained thoroughly and my phone was repaired in under an hour. Highly recommend. I hope I don't need their services again but if I do, I'll be happy to go back to these guys. Very grateful!
Keith R
Keith R
1728681198
Fast, friendly service! PC EMT replaced my shattered phone screen quickly and at a reasonable price. Recommended!
Lewis Jackson
Lewis Jackson
1728623183
Very professional shop. Repaired my iPhone screen in minutes. They were very nice and easy to talk with.I will definitely return if I have any thing electronic I need repaired.
hello marcus
hello marcus
1727987170
AAAAA IM SO HAPPY BROO THEY WERE SO KIND AND THE ZO GUY KNOWS WHATS HES DOING UR PC IS IN SAFE HANDS, I DONT KNOW EXACTLY WHAT WAS WRONG WITH IT BUT HE WAS ABLE TO IDENTIFY IT IN UNDER 3 HOURS AND NOTIFY US 😁 PROCESS TOOK A TAD BIT OVER 2 WEEKS I WILL ALWAYS COME BACK IF SOMETHING GOES WRONG WITH MY PC AGAIN!!😁😁😁
Ted Bibbes
Ted Bibbes
1727895325
Zo always pulls through. Great service.
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