Reviews – #1 in Guest Service

Josh Levenson
Josh Levenson
1713634004
Zo and his team are amazing and have repaired replaced or fixed whatever I have brought him. They truly go above and beyond. Can’t recommend enough
Lee Johnson
Lee Johnson
1713473394
Had to bring my pc in again and still the best service around 100%. Zo is super professional and gets the job done perfectly everytime! Absolutely recommend
Rachel Woolley
Rachel Woolley
1713309644
I recently had my iPhone XR screen fixed by Zo and his team. I would give more than 5 stars if I could. I reached out in the morning via the quote option on their website, and received a response within minutes. I came by as a walk-in later in the day, and my phone screen was fixed and running perfectly in less than an hour. Zo also cleaned my speaker area and fixed my FaceTime, which was also not functioning properly. I am very clumsy with phones, so when I inevitably break my screen again, I will be bringing it back here!
CHRISTINA
CHRISTINA
1713301706
Their customer service is exceptional, going above and beyond to ensure customer satisfaction. Additionally, their staff is incredibly knowledgeable, providing expert guidance.
Randy Esbeck
Randy Esbeck
1713295524
They were fast, efficient and professional. Couldn't ask for any better service. I am a repeated customer.
Michael Carvell
Michael Carvell
1713039645
Zo is the best in the area at cell/laptop repair, and let me tell you why. First of all, PC EMT's prices are very competitive (call around and get quotes from others if you don't believe it).Secondly, Zo is a superb communicator. He is very clear, and to the point, and when he says something to you (price or pickup date), you can take it to the bank.Thirdly and most importantly (and this is the NO. 1 REASON I strongly recommend you consider PC EMT), Zo stands by his work. If you're not 100% satisfied, he will take care of you. I had an iPhone 14 Pro battery that had a defect (which are very rare, and not Zo's fault), and he went out of the way to make it right.I always prioritize great companies (Costco, Home Depot, PC EMT) that stand by their work. I'm a customer for life at PC EMT.
Ben Zarouk
Ben Zarouk
1712866064
Zo helped me once again! This guy is great!
Jonathan
Jonathan
1712690239
Brought my iMac in this am with an issue I could not fix for days. They said that they would have it ready by Thurs or Fri.Got a call 1 hour ago that it was ready....They fixed it fast (about 3 hours) back 100%Top notch business and will not hesitate to use them again when I need them.Thanks AgainJG
Ardie McDaniel
Ardie McDaniel
1712689917
I used PC EMT based on a relatives recommendation. I arrived about 10 minutes before the store officially opened and Zoe opened the door to greet me. I described the problem with my cell phone and Zoe described what he needed to do to repair it, the cost and how long it would take. Great service and will use PC EMT again, if I need too.
Rick Matty
Rick Matty
1712595278
They had my inoperable laptop back up and running incredibly quickly. Everything worked perfectly. These guys are true pros! Will only go here for my computer repair needs!
Matt Lipp
Matt Lipp
1712507768
Zo was upfront about the issues with my computer and I was able to have a comfort factor about the possibilities; 80/20 in my favor. Seems as if the 80% is the winner as my computer has responded nicely. Pricing was a little high in my opinion, but I don't really have a basis, however I'm happy to have spent the money as the problem seems to have been solved.Zo is a nice guy and very transparent in what he promised which I appreciated and had a solution if the computer didn't respond.Hopefully I don't have any more computer issues, but if I do, I'll be back at PC EMT-Alpharetta.Thanks Zo!
Bincy Anoop
Bincy Anoop
1711626721
Alan-Michael Novajovsky
Alan-Michael Novajovsky
1711125595
ZO and crew are amazing! Come here for all PC/Cell repair needs!
Joshua E (Geez)
Joshua E (Geez)
1710733679
Zo and team were very fast and efficient with their services and were in constant contact, providing a good line of communication to make sure I knew when parts were coming in and when my Mac they were repairing would be fixed. Will be making a return for future services!
Arlene Williams
Arlene Williams
1710366834
Always excellent service..
Diego Rivadeneira
Diego Rivadeneira
1710024045
Excellent service and price from PC EMT. Zo is very professional and kept me updated throughout the progress. They are truly the best in the business!
Dwayne J
Dwayne J
1709221610
Great Service, they were timely and communicated about the status of my repairs throughout the process
Ieva Unda
Ieva Unda
1708899192
Excellent and fast cell phone repair!!!
Alan Ridgeway
Alan Ridgeway
1708744853
Keller Kuhn
Keller Kuhn
1708211383
Excellent work, speedy service, and gracious professionalism! We will be bringing all of our equipment here going forward. Same owner for over 20 years. These guys really know their stuff! And as a bonus, they have great prices as well! Thank you to Zoe and Riley! Well done.
Dave Slovin
Dave Slovin
1707939719
What a great experience! My Dell XPS laptop died when liquid spilled on it. I was panicked, thinking that it would take too much time and money to repair. Zo clearly explained the diagnostic process and cost. As expected, my laptop needed a new motherboard. Zo kept me in the loop on the order status, and my laptop was completed a day after the part arrived - only a week total turnaround. Thanks also to Tom the tech for the excellent repair. Saved me about 50% of the cost of a new laptop. I highly recommend Zo and team.
danny edwards
danny edwards
1707922582
My HP Laptop would not turn on and two computer repair shops told me over the phone that I should just get a new laptop; that because of age of my laptop either could not be repaired or if could repair would be very expensive. A friend of mine HIGHLY recommended PCEMT and PCEMT successfully repaired my laptop by replacing the DC Jack and the Keyboard. The cost was a fraction of buying a new laptop. PCEMT personnel were amazing and my rating is a 5 star.
nancy debinder
nancy debinder
1706660668
Zo and team were awesome. They had to take apart my laptop to replace the broken part (charging port). I dropped it off a little after 2:00 and it was finished around 4:30 - same day! Very professional and kind. Spotted the error as soon as he looked at it. Will definitely visit again.
Tyrielle Marie
Tyrielle Marie
1706592169
Super descriptive and informative about repair, friendly, fast & efficient. Also great prices, Thank you Zo and Jake. A lot needed to be done in this repair and I really appreciate the hard work and great business 👍👍👍
Justin Akonful
Justin Akonful
1706573823
Russ Schoper
Russ Schoper
1706376414
They always do a great job and within the time promised…5 StarsThanks Zo
David Jensen
David Jensen
1705935396
I used PC EMT to do a battery replacement on my Dell laptop. Not the most challenging of tasks, but they did a great job. Customer service is excellent, and they were lightning fast. I dropped off the laptop Friday evening and got a call that it was ready before they even opened on Saturday morning. They even cleaned up the laptop for me.Overall, great experience.
Sully 93
Sully 93
1705355333
PC EMT did a comprehensive virus removal on our laptop and updated all of our software and they were quick, courteous and affordable!
Russ Rhodes
Russ Rhodes
1705158409
I couldn't reboot my computer. So simple, but Zo was able to help me so quickly! I've found my new go-to guy! Thank you so much.
Rickardo Anderson
Rickardo Anderson
1704918855
The Best of the Best. Short version my phone got damaged, as in unrecognizable!. I went to replace it for a totally new one, however I was recommended by the sales rep to try PCMT. I approached them with little optimism and to my surprise they said they could have it repaired within 24 hours. My case was badly damaged and screen cracked. I came back the next day and as promised they delivered a phone that appeared to be fresh off the shelf. I am so happy 😊 😃. I highly recommend them to everyone!!!
JTguven
JTguven
1704816961
Want to start by saying that my moms phone was dropped in the ocean and was submerged for a good 10-15 minutes while looking for it and we had little to no hope to get it fixed even Apple said they couldn’t fix it and left my mom devastated because she had family photos spanning back to 2010-2024 along with priceless videos of family events and past achievements and she couldn’t remember she last backed up her phone but the moment I brought the phone Dr.Zo had full confidence to be able to get the phone back up and running for a very fair price inspection and full phone cleaned. After a few days he gave me a call saying a few parts needed to be replace and I gave my approval and in only 2 DAYS this thought to be lost and broken phone is now back up and running and he even did a iCloud backup and even made sure to have the phone fully charged and was backed up for us! Due to the fast turn around time and very well price and Superior Customer service and Very friendly staff they have now locked me in as a customer for any other phone and computer needs will be 110% recommending them and gravitating any and all family & friends to PC Emt.
RR
RR
1704751539
I would literally trust these people with my life. If I ever needed major surgery, I’m calling these guys before I ever try a “real”hospital. Great people, great service, free business cards. What more can you ask for?- Ryan
Emilio Matt
Emilio Matt
1704217938
Darren Jonathan McNelis
Darren Jonathan McNelis
1703529199
I am from Ireland and travel to the States a lot. Let me tell you I have visited many different repair stores in different countries, and this is BY FAR THE BEST STORE EVER! I was blown away by not only how polite, respectful, and helpful the store manager was, but by how knowledgeable he was too. He only wanted the best for me and went out of his way to explain the process. This even made me want to also buy a new cover also for my iphone and again went out of his way to suggest the best.The only problem is that when I am back in Ireland I cannot easily go to this store if I ever have a problem again because I would in a heartbeat.This store is an asset to the community thank you.
Bum Jun Koo
Bum Jun Koo
1703037472
Cracked my laptop screen. They had it fixed in less than an hour as soon as the replacement screen arrived
Isaiah Aranda
Isaiah Aranda
1702750759
Great communication, service and speed
Tracee Shields
Tracee Shields
1702683348
Did a great job replacing the broken screen on my ipad 6
DNA Detailing
DNA Detailing
1702080108
Thank you to Zo and the team at PC EMT for fixing my Xbox Series X's broken HDMI port. Zo quickly diagnosed the issue and quoted me with a great price. As he promised he was able to crank out the repair in the expected time frame. Thank you once again to Zo and the repair team!
Randy Botnick
Randy Botnick
1701896203
Lucy Sedrakyan
Lucy Sedrakyan
1701695206
Great experience
Tom Suica
Tom Suica
1701204259
Mr Zoe was extremely no-nonsense from the very beginning I was in a bad place without my phone wondering how to text and call people Zoe gave me a next day estimate and had me called by 5 that evening I couldn't go and get it but this guy does not play around he replaced components previously damaged by another store on his own dime and I couldn't be happier my phone is performing the best that ever had thank you though
Robert Balian
Robert Balian
1701194311
OMG. Zo restored my hope for humanity. So pleasant, professional and at an appealing price. Crazy, right? Can hardly wait for another phone to break.Thanks Zo!Bob Balian
Lane Mitchell
Lane Mitchell
1700850570
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