Reviews – #1 in Guest Service

Got my laptop fully cleaned and repaired in only three days much cheaper and nicer than uBreakIFix. I can’t be grateful enough for them helping me out, thank you

Excellent

iPhone 16 Pro screen needed a full replacement. They were able to do this within just a few hours. Awesome, friendly service. Would use again - but hopefully I won't need to! Months later, everything still works great.

This place is amazing!!!! Never tried to charge extra. Took such great care of us and even told us where to buy a product they don’t have so we can save some money!

Great customer service and they fixed my phone very quickly. Zo awesome, and the guys who are working at the back, thank you so much. They changed my display and back glass in couple hours, for great price. And phone is working great

Efficient and direct to the point customer service

Very good experience, honest and upfront with the pricing.Rebuilt the iphone which was completely crushed..

They diagnosed my laptop quick, got the part in fast and fixed it. Everything was incredibly easy and I had my laptop back in no time. I refined them!

PC EMT Did a great job fixing the disc drive on my video game console. Professional, friendly and fairly priced. Highly recommended.

I had an incredible experience with Zo, the owner. He was extremely professional, fixed my computer on the spot, and was extremely kind to boot. I highly recommend this spot if you value good customer service. Will definitely do business with this place again 😁

Took my PS5 there for and update error Nathan and Mason looked at it for about 10 mins found the problem and they fixed it and had it ready in 45mins. I will be going to them for now on for any problems I have with any of my electronics

Zoe and Mason were prompt and efficient with my son's PS5. The process was super easy and he is definitely happy!!!

My phone is fixed!!! Dropped my phone in the toilet and quickly retrieved it. The insides still worked, but the screen was black. Took it to place #1, and was devastated when the tech told me it probably was irreparable 😥 Two weeks later- imagine going TWO weeks without a phone, the right screen couldn't be ordered, and I thought all hope was lost- thousands of pictures I failed to back up, not to mention my contacts. I found PC EMT and it's high rating and brought it, not expecting much. The nicest guy on the planet took it to his tech, and I was told he COULD get the screen! None of this, "It could break while installing the new screen" as I'd heard at place #1. This was on Tuesday, and he said it would be ready by Thursday. Three hours later, my husband emailed me that my beloved phone was ready! PC EMT has not only repaired my phone, a phone I basically had been told by others was a lost cause, they saved my precious, irreplaceable photos ❤️ They also were a hundred dollars cheaper than the first place. I'll never go anywhere else

Wonderful experience start to finish. Texted pcemt regarding my phone issues and was able to schedule same day service to get everything repaired. Repair was done and phone is like new again with a new battery and ear speaker.

Great experience! Very professional and skilled. Replaced my iPhone battery that the Apple Store refused to replace.

Came here to fixed an iPhone 15 a week ago. The internet told me my phone was a done for because of the severe water damage but PC EMT fixed my phone in less than an hour. Great service! Saved me hundreds of dollars on a new phone. The service was absolutely great and super nice. You shouldn’t go anywhere else to fix your devices! Thank you guys again for everything!

Within minutes of my online inquiry, Zo reached out via text to help me get immediate assistance with a broken phone. He gave me a great quote and ordered the parts he would need without any hesitation. I was at the shop by 10am and the phone was repaired within a few short hours. Incredible quality work and service. Highly recommend Zo and his team. Thank you!

Always perfection and always right the first time!

My computer needed a new cooling fan, and Zo was extremely professional, found a new one quickly, and his team installed it for me, all for an affordable price. They were very quick as well and Zo always was courteous and professional, and gave exemplary customer service. He even fixed a broken part in my laptop that was making a noise when I would open and close it for free! Great service and great business.

I bought my iPhone 13 Pro Max on Amazon and it wasn’t functioning properly so I brought it to PC EMT and they fixed everything on my phone. They fixed the Face ID issue, broken screen, and my phone going black during phone calls. They deserve 5 stars.

Very efficient, great service! Thanks again Zoe and Riley! 🙂

I was so pleased with the service at PC EMT! The turnaround time for my laptop tune-up was quicker than Zo initially told me, so I was pleasantly surprised when the computer was ready in only 24 hours. I will definitely use them again. This service is such a great resource in our community. Thank you to the PC EMT team!!

PC EMT replaced the logic board in my 2020 MacBook Pro after a graphics failure and upgraded me from an i5 to an i7. The price was very fair compared to Apple, turnaround was within a week, and communication was top notch the whole time. My MacBook runs great now. Highly recommend for any repairs.

PERFECT customer service from start to finish. They made repairing my iPhone 16 Pro Max SO EASY for a busy working mom of 5! I dropped it off and had it back in a couple hours. Just like it was never damaged. Highly recommend and will be song them in the future for any other tech repairs I may need!

Great Location was very friendly staff. Took my family’s gaming PC and they repaired it for a good price and now it works flawlessly.

I had nearly melted my phone in an oven. But enough about me and my foolishness... I went into the store and asked to have the charging port replaced. This was me trying to diagnose the problem and find a cheap way out. I just wanted to get the USB port working to the point where I could talk to it. Well, that didn't work out (not their fault at all), so I let him make the next suggestion. I decided to let him do his job and less than 24 hours later he had it working perfectly! I am very happy with the service.

I was having one of the worst days imaginable. From 8 a.m. to 4 p.m., I was stuck trying to figure out what was wrong with my phone. After going to the Apple Store, I was told my motherboard was completely destroyed and that there was nothing they could do. My only options were microsoldering or data recovery, both quoted at $700+. Normally, I wouldn’t hesitate to pay if it meant getting my data back. The photos and videos on that phone were incredibly important to me, especially since my grandma had recently passed and those memories were all I had left of her. After grabbing food and clearing my head, I searched Google Maps for microsoldering shops. The first place told me to “wait a minute” and then hung up on me. The second place was PC EMT. Zo, the owner, answered the phone with: “Every day’s a good day here at PC EMT, how can I help you?” I explained what was going on, and right away he was skeptical of Apple’s diagnosis. When I mentioned microsoldering, he said, “Bring it in. Let’s take a look.” He sounded genuine and kind, so I immediately drove over. I live in Cumming, and they close at 6, so I got there around 4:50. When I walked in, I held the door for an older woman ahead of me. Zo was incredibly patient, honest, and respectful with her, not trying to upsell or take advantage in any way. That alone told me I was in the right place. When it was my turn, Zo remembered our phone call and brought my phone back for his technician to inspect. After opening it up, he noticed the phone was actually very clean and intact, except for a small Face ID component near the top. He brought me to the back, showed me the part, and explained that it might be the only issue. We agreed to try replacing it. While I waited, Zo and I just talked about life. We laughed, joked, and had real conversation. After the day I’d had, that alone meant a lot. In the back, I overheard Zo and his technician Mason say something along the lines of, “Let’s clear this guy’s frustration and save his memories.” Not long after, Zo came out smiling and said, “Your passcode works,” his way of telling me my phone was back on. Mason finished reassembling the phone, I paid, and just like that, a day full of stress, tears, and frustration completely turned around. From now on, for as long as I’m alive, PC EMT is the only place I’ll ever take my devices. Zo and Mason didn’t just fix my phone. They saved my memories, and they did it honestly, compassionately, and at a price that didn’t make me feel taken advantage of. Thank you, Zo and Mason. Truly.

One month ago I fixed my computer broken screen. The owner was professional, explained everything and the repair was quick. I highly recommend

Had a great experience here. Zo was honest and transparent, and didn’t try to upsell or suggest unnecessary repairs. It’s refreshing to find a repair shop that genuinely looks out for the customer. Thanks Riley for the repairs. Highly recommend.

My desktop lost all power. Zo and his team fixed the problem in 1 day. Great work!

Very professional! Extremely knowledgeable! Had my IPhone back up and running in no time. Phone was crushed, thought that it was toast. The Guys at PCEMT know what they are doing, and their prices are unbeatable. Look around, but you’ll end up coming here!

Experienced Knowledgeable Professional Kind Informative Helpful. Awesome!! I am so grateful to Zo and Cody. My phone blacked out suddenly and I use it for work! Eeeek!! They repaired it in an hour! Praises and Thank You to PCEMT.

Zoe was very helpful, great service.

My computer was hacked over the weekend, thankfully, I knew exactly where I needed to go to have it repaired, PC EMT in Alpharetta is amazing. The owner Zo is so knowledgable and trust worthy and was able to remove the bad software and restore the computer and re-load the necessary programs I needed, and at a reasonable price too. If you need PC repairs, highly recommend PC EMT. Thanks Zo and team!

Very professional and knowledgeable and they support the community.

First of all, I just want to say how easy and smooth this company made the whole process. Something that started out so devastating — my son jumping on my MacBook and cracking the screen — turned into one of the simplest, most stress-free experiences ever. They were thorough, professional, and kind from start to finish. My webcam had even stopped working after the screen cracked, and they got it working again perfectly! When I spoke with the owner, his story really resonated with me. It encouraged me to keep going with my own business and reminded me that hard times are just a season. He was so genuine and inspiring that I honestly didn’t want to leave — I could’ve talked to him for hours. His staff was incredibly polite, professional, and helpful the entire time. I truly recommend this company to anyone, especially my fellow MacBook users who don’t have AppleCare and need their devices fixed right the first time. They not only repaired my laptop, they restored my peace of mind. 💻✨

I have been a customer from the beginning of PC EMT - I believe one of the first 10 customers! And we have been taking all of our electronics there any time we needed a fix. Recently, my long-time desktop PC bit the dust. I am enjoying a new computer thanks to their expertise. Now, if I could just learn all the new/updated software!! Thanks guys!

Totally understand why these guys have so many 5 star reviews. Had my gaming PC in and out within 48 hours, and that included an 18 hour stress test to make sure everything was working properly. They answered every question I had, most of them before I even had a chance to ask, and explained exactly what they did with photos to back up their work. Super professional, super friendly, and they went above and beyond my expectations.

REALLY impressed with the service I received. Zo was amazing. Got my screen replaced extremely fast. Communicated so clearly. Absolutely coming back for any and all repairs. Thanks guys.

PC EMT is by far the best place to get your computer serviced. Zo and his team are the best and nobody services computers better than PC EMT. - Scott

Fast, efficient, virus removal from laptop. Highly recommend PC EMT