Reviews – #1 in Guest Service

Excellent
PC EMT - Alpharetta4.9
Based on 1134 reviews
LAnn Smith
4 days ago
Outstanding service! They replaced the battery in my Apple Watch in less than 24 hours. I highly recommend them!
Karl Edwards
5 days ago
PC EMT did an excellent job fixing the LCD back cover and bezel on my Dell Inspiron laptop. They quickly diagnosed the issue, ordered the parts and had me on and running again in a few days. Highly recommend them!!
mia “Mia” boone
2 weeks ago
Quick and very kind
Dylan Basony
3 weeks ago
Brought my iPhone in for a repair/data recovery when the temperature sensor was reading a false high temp. Speedy turnaround in replacing the faulty part. My phone works again and my data was saved! Thank you to technician Zo for his help.
Ali MORTAZAVI RAD
3 weeks ago
Professional, fast and informative.
Response from the owner:Ali, Thank you for giving us the opportunity to replace the back glass of your iPhone 15 Pro Max. We appreciate you. Thank you, Your iPhone Repair Team @ PC EMT
Autumn Coleman
3 weeks ago
The top speaker on my iPhone 12 Pro is broken and after a bad experience with a different shop, I was reluctant to work with another local repair service. However, I had an excellent experience! I sent a request for a quote and received a call in less than 5 minutes. Zo explained that because the iPhone 12 Pro speaker is paired to the FaceID, there is a proprietary encryption algorithm that only Apple has access to and only they can fix it. He saved me time and money, as the other shop insisted it could still be fixed (at a high price). I really appreciate the quick, honest service. Highly recommended!
Response from the owner:Autumn Thank you so much for letting us guide you through the process. We appreciate you. Thank you Your Tech Team @ PC EMT
Norma Macias
4 weeks ago
Customer Service was absolutely great! I wish I would have found them first before buying a new phone. It would have been cheaper. Even with the new phone I had to repair my old phone, but thats ok. I recommend this place for your phone issues.
Response from the owner:Norma Thank you for giving us the opportunity to repair your phone. We appreciate you so much! Thank you, Your Phone Repair Team @ PC EMT
Zuly Linet
4 weeks ago
I had a really good experience with PC EMT. Zo assisted me with both of my laptops that needed their keyboards replaced. He was very helpful, upfront with the pricing, and kept me informed throughout the process. He responded quickly, took care of the issues, and had both of my laptops fixed pretty quickly. Everything is working great now, and I really appreciate the service and communication. I would definitely recommend PC EMT if you need computer repairs!
Response from the owner:Zuly, Thank you for giving us the opportunity to replace your MacBook Keyboard. We appreciate you! Thank you, Your MacBook Repair Team @ PC EMT
John Talbott
1 month ago
Absolutely great service! Had a PS5 that was having issues, and they identified the issues and gave me clear understanding of the costs and risks. And when that initial repair failed, they fixed it again at no charge and it works great! Highly recommended!
Ed Rahn
1 month ago
I got hacked by the evite scam and had to have my computer refreshed to like new condition. Zo and his team turned my computer around in less that 48 hours. Sure, it was a pain to have to reinstall everything, but it was the only solution since the hack was so deep in the OS. In the end it might have been a bonus since the machine was a few years old and a lot of 'junk' was removed that wasn't doing me any favors. I'm so happy to be back in business. PC EMT is the best!!!!
Response from the owner:Ed Thank you for your support and trust with your computer repairs. We are here for you if and when you need us. Thank you.
Dean Golan
1 month ago
Janice Scott
1 month ago
Wow! Kind, courteous, calm and got the job done quickly and efficiently. As needed, we will choose PC EMT first next time!
Daniel Starks
2 months ago
Zo the owner and Mason the technician were amazing! Mason was able to fix my iPhone that was stuck in recovery mode in less than 30 min and Zo is one of the most chill guys I’ve ever met. I definitely recommend using pcemt if you have any technical issues
Response from the owner:Daniel, Thank you for the opportunity to repair your iPhone. We appreciate you! Your iPhone Repair Team @ PC EMT
MB
2 months ago
I've been a PCEMT customer for years. Every time I've used their service, I've been impressed by their professionalism. They consistently underpromise and overdeliver. This time, Riley took care of my old MacBook Pro and, as always, fixed the issue and improved its performance. Reasonable prices and excellent quality. Highly recommended.
Nisha Iman
2 months ago
My gaming laptop was fixed here months ago for an overheating problem. The team was so informative, friendly and made sure I was frequently updated. They even let me come to the back to inspect my device to ensure the problem was resolved before I took it back home with me and I haven't had any issues since! You can tell they really care about helping people here. If my problem comes back in the future (as laptops made for intensive gaming tend to do) I will be visiting PC EMT here again!
Response from the owner:NIsha, Thank you so much for the opportunity to fix your laptop. We appreciate you so much. Thank you, Your Laptop Repair Team @ PC EMT
Ann F.
2 months ago
Two words: life savers. I would trust them for my future repairs without a doubt. I was devastated but Zo and team came to the rescue. Thank you guys ❤️
Response from the owner:NIsha, Thank you so much for the opportunity to save your memories. We appreciate you so much. Thank you, Your iPhone Repair Team @ PC EMT
Jaden Smiles
3 months ago
Did a great job, finished the repair in just 3 hours, and was good to go.highly recommended
Response from the owner:NIsha, Thank you so much for the opportunity fix the broken screen on your Macbook. We appreciate you so much. Thank you, Your Macbook Repair Team @ PC EMT
Heidi Hinkel
3 months ago
I am beyond happy with this business!! They recovered some of the most important pictures and videos from my phone that I’ve ever taken! Besides that, the owner, Zo is so incredibly kind. It was clear that he is really passionate about helping people. I would give them my business any day!!!
Response from the owner:Heidi, Thank you for trusting us to recover you memories from your iPhone. We appreciate you so much, Thank you, Zo
Rachel Becker
4 months ago
Great service! Walked in and they fixed my phone right away
Johan J
4 months ago
I recently purchased a new PC from PC EMT based on their recommendation, and the experience was fantastic. I spoke with Zo about my specific needs, and he provided exactly what I required without ever trying to upsell me. The computer runs perfectly, and they handled the configuration so well that all I had to do was set it up in my office and get straight to work. I’ve been a customer for years, and their honest advice and stellar service are exactly why I keep coming back. Highly recommend!
Response from the owner:John, Thank you 🙏 we appreciate you more then you know. Thanks Zo
Laura Crompton
4 months ago
Thank you Riley, Mason, and Zo. My computer wouldn't connect to the internet. They made quick work of fixing it. Thanks again - you guys rock!
Lakeisha Bramblett
4 months ago
Let me tell you about this legend who fixed my ps5 in like two hours. So as some of you might know, a game called deltarune chapter 5 came out last week, and I was extremely excited for it and really wanted to play it on launch day. Unfortunately my ps5 had been broken for awhile, the hdmi port wasnt connecting anymore, and everyone I called said they would take weeks to fix it. So I took it over here after getting an estimate, and asked him how long the repair would take. He said it would be done in two or three days, gave me a good chat about how the repair worked, (very thorough I might add) and I handed it over. I went home to take a nap and woke up to someone calling my phone. It was the pc guys! I answered it a bit worried they were going to say that they couldn't fix it, instead they told me it was already finished. They had managed to work it in their schedule. I got to play the game the day it came out and everything, and its been working beautifully every since. My sincerest thanks to the team!
Ken Davis
4 months ago
Brought my broken screen in. Fast, great repair. Good price. Friendly staff!
Response from the owner:Ken, Thank you for giving us the opportunity to replace your broken MacBook Screen. We appreciate you so much. Thank you Your MacBook Repair Team @ PC EMT
Jeff & Mimi Frankish
4 months ago
Very friendly, professional and knowledgeable. Have been using PC-EMT for over 10 years … wouldn’t go anywhere else.
Response from the owner:Jeff & Mimi, Thank you so much for your support for the last decade. We appreciate you so so much. Thank you Zo & Your Team @ PC EMT
Sandy Le
4 months ago
Perfect repair service with an insanely fast turn around. Im super satisfied with how my device is working, and will recommend this place to anyone and everyone (-:
Response from the owner:Sandy, Thank you much for the opportunity to replace your iPad Pro 12.9” broken screen. We appreciate you ❤️ Thank you Your iPad Repair Team @ PC EMT