Reviews – #1 in Guest Service

Zo was very professional and to the point, throughout the process. He seemed to know what he was doing. Unfortunately my laptop was not repairable, BUT he did the next best thing, which was to get all the data on an external hard drive

They saved me!! They got me in right away and had my laptop fixed the same day. I can't say enough good things about them!
I highly recommend them.

Great, friendly service!

Will be back for any computer/phones issues I may have in the future.

I had called 4 different places before calling PC EMT to get my Surface Pro 6 repaired — all of whom told me to get a new computer. Zo and team were awesome. They got it fixed when no one else could, provided reasonable prices, and had it ready for pick up the next week. Highly recommend!

Great experience. Brought in a mini-PC in which the display suddenly stopped working. Turned out to be a RAM issue. Zo clearly went through the process of running the diagnostics, obtaining/installing parts, and estimated time of repair. Cody completed the repair and when I came for pick-up walked me through the repair process and confirmed that the display, as well as all ports, were functioning appropriately. Seemed reasonably priced. I foresee myself returning for any other computer related issues!

Prompt service. Good rate. Happy customer! 🤩👍

Fast and efficient service at a fair price

Dropped off nonfunctioing phone with shattered glass and got a text in less than an hour that it was ready! Pd$140 for repair AND protective case. lol

Amazing customer service experience from start to finish.
My computer simply just froze in time but Zo and his amazing team thawed my girl out and brought her back to life.

Very friendly, professional and trustworthy! This is the only place that I trust my computer with. Great job!

⭐️⭐️⭐️⭐️⭐️
PC EMT did an absolutely amazing job fixing my daughter’s broken iPhone screen! From start to finish, the service was top-notch. They were incredibly professional, prompt, and pleasant to work with. The repair was done quickly, and the phone looks brand new again. I highly recommend PC EMT to anyone needing reliable and high-quality tech repair. Excellent experience all around!

-Eric

They where very transparent about the process of fixing the laptop and where they where in the mist of fixing it.

PC EMT was referred to me by Pete and Ann Jensen -
Zo was very friendly and professional in handling the issues with my lap top - I got home and it works great !

If you're a relatively broke college student and you messed up any of your tech stuff, I would so recommend having this place fix it for you and for a reasonable price too! My laptop screen was basically destroyed and they fixed it for half the price I was quoted at compated to other places. Riley did a great job fixing it and walking me through what exactly he did as well as really making sure everything is in mint condition. Al (? I hope I heard the name right) was also a great communicator and did a wonderful job letting me know about everything. Not to mention, they got it all fixed in less than a week!! I never write reviews, but this was hands down such a solid experience.

Y'all slayed the house down.

What a pleasant experience!
I contacted PC-EMT on Saturday. Zo was so friendly and helpful on the phone. He accepted me as a quick walk-in. I needed to recover my company laptop asap. In person, he was even nicer and offered me drinks while he worked on my laptop. He recovered it in 1 hour. Meanwhile I saw many happy customers. One lady even gave him a hug 😃 I knew I was at the right place. At the end he just charged me a fraction of what I thought I should pay for this kind of service. He made me a lifetime customer.

I really appreciate Zoe’s great customer service and honesty! I love this place.

Amazing Service! Zo was very nice and helpful, thank you so much 5 stars!

Given the need for a full rebuild of my first failed build and some replacements/repairs, the price was appropriate, and the service was fantastic. I will come back for any repairs I need in the future.

Came to get my iPhone 15 pro max camera lens fixed, the quote was extremely fair. They fixed the lens and replaced my battery per request within an hour. My go-to spot for anything that requires repair

Incredible experience! Would definitely recommend PC EMT!!

I've been here before for my iPad and the service is still as great as I remember! This time I went because my new OnePlus had been accidentally tossed into the laundry and I was worried about water damage, so I remembered how good the service was here the last time I came and contacted Zo through email. It was late at night so I was surprised when I saw he had already replied ! He told me I could come drop it off the next day, which is what I did. The price was definitely reasonable and he had my phone ready that same day. He let me know the speakers sounded crackly but that the phone should otherwise work. When I came home, I made a few test phone calls and realized the other person couldn't hear me at all, so I contacted Zo again on if he could do anything about it. He researched and let me know the next day when I came in what he was capable of doing, and I spent about 15 minutes there while he cleaned the speakers and worked on my phone. When he gave me my phone back, I called my mom and she could actually hear me! He didn't charged me for having to bring it back either. I'm very glad with the condition he left my phone in and am glad to have such a great business near me. Zo is kind, respectful, honest, and I would recommend his services to anyone who needs them.

super quick service, the repairs only took about a week. Great service and professional crew.

LIFESAVER!
After a deadly late night spill of hot tea with milk and honey into my laptop. PC EMT came to the rescue.
I called them Thursday morning and brought in my laptop. While I waited, Zo's team removed the hard drive, ran a recovery test and determined they could retrieve my data and put it on an external drive. It would take 2 days but a full recovery meant I wouldn't lose my most recent data which wasn't backed up. The laptop however, while recoverable would take considerable time to clean and reassemble. It was 4 years old, upgraded to Win 11 and starting to run slower than I wanted even after bi-weekly maintenance. For a little more than the cost to fix it, I decided to purchase a refurbished 17" HP laptop. They configured it with Win 11, and placed all of my recovered data in a desktop folder.

What service?! I dropped off my tea soaked laptop on Thursday afternoon and picked an external drive, my old drive and a similar laptop with all my data on Monday. The best part, it was already configured. I only needed to turn it on and personalize it to my liking and network.

PC EMT's service was professional yet personal. Zo diffused a very panicked situation and I left feeling confident that my data was safe in his teams capable hands. They delivered on time, for a fair price, but everyone's friendly and calming demeanor made all the difference.

Zo was very genuine and helpful. All around great experience. If I need another phone repair, this is where I am gonna go

These guys are very professional - great customer service!

Super organized and very efficient as always. I’ve had 3 phones repaired here, sent family and send friends too. We’ve always been pleased.

Zo and the tech Riley were amazing. I turned in my phone, and got it back fast after replacing my broken screen. Very professional. I highly recommend them.

Awesome service, quick while I waited. I flew in from Chattanooga this morning, got my phone fixed and then back to airport to fly out to Panama City later the same day. Needed phone fixed fast and they did as advertised

Absolutely fantastic service. Exceeded all my expectations. I brought my defective monitor and they took time to diagnose and repair it even though they don’t normally repair flat screen monitors. Again - outstanding customer service. Highly recommended business!

Love coming to this place for all of my PC and mobile devices technology needs. Literally the most profesional, customer friendly, technological savvy place I have ever been too. Zo is a master of meeting all of your PC and mobile needs and is so helpful and knowledgeable as well as hospital during your visit. If you ever in need of some technical help and you are close to the Johns Creek, Alpharetta and/or Duluth, GA area give them a try. You will not be disappointed and most likely a customer for life after your first visit.

I took my PC to PC EMT after struggling for nearly a year to figure out why it wouldn’t power on. I’m beyond impressed with their service! They ran diagnostics, quickly pinpointed the issue to a faulty power supply caused by poorly chosen cables, and got my custom machine up and running again. Not only did they fix the problem, but they also did a thorough rework, leaving it fully tuned and performing better than ever. The team was professional, efficient, and kept me updated throughout the process. My computer looks and runs like a dream now—I’m so glad I chose PC EMT for the job. Highly recommend their top-notch service!

Zo is Mr. Reliable! He fixed my MacBook and got it back to me the next day. Thankful to have someone as quick and reliant as them. They’re the best.

Great experience with PC EMT! They quickly found the issue with my Mac and repaired it faster than they said they would. Zoe was great to deal with and Cody was awesome! Highly recommend!

Excellent and clear service. Appreciate the quick turn around. Thanks!

I brought in my laptop (Lenovo Legion 5) because it was shutting down over and over with some start up and overheating issues. Zo and Riley both explained their process, ran thorough tests, replaced the necessary parts, and did it in a timely fashion. Definitely suggest checking them out if you need any repairs.

Zoe was so helpful and really eased my anxiety, as my computer had been hacked. He restored my laptop in one day and got everything back up and running great. I will continue to use PC EMT for all future computer needs. Thank you!

Zoe did an incredible job updating my 7 year old Desktop computer!!!
Fast turnaround. Explained all options and showed exactly what they did. Don't go anywhere else!!

Zo & team are the GOATS!!!! Could not have received top quality in as short of a time frame as these guy delivered. Computer was fixed to mint condition.

Appreciate it!

Friendly and excellent service!

Great team—professional, efficient, and fast! Brought in my custom-built PC after struggling for hours with a hardware issue and no video. They were able to get it back up and running. Highly recommend! Thank you Zo and Cody.