Reviews – #1 in Guest Service

Wonderful experience start to finish. Texted pcemt regarding my phone issues and was able to schedule same day service to get everything repaired. Repair was done and phone is like new again with a new battery and ear speaker.

Great experience! Very professional and skilled. Replaced my iPhone battery that the Apple Store refused to replace.

Came here to fixed an iPhone 15 a week ago. The internet told me my phone was a done for because of the severe water damage but PC EMT fixed my phone in less than an hour. Great service! Saved me hundreds of dollars on a new phone. The service was absolutely great and super nice. You shouldn’t go anywhere else to fix your devices! Thank you guys again for everything!

Within minutes of my online inquiry, Zo reached out via text to help me get immediate assistance with a broken phone. He gave me a great quote and ordered the parts he would need without any hesitation. I was at the shop by 10am and the phone was repaired within a few short hours. Incredible quality work and service. Highly recommend Zo and his team. Thank you!

Always perfection and always right the first time!

My computer needed a new cooling fan, and Zo was extremely professional, found a new one quickly, and his team installed it for me, all for an affordable price. They were very quick as well and Zo always was courteous and professional, and gave exemplary customer service. He even fixed a broken part in my laptop that was making a noise when I would open and close it for free! Great service and great business.

I bought my iPhone 13 Pro Max on Amazon and it wasn’t functioning properly so I brought it to PC EMT and they fixed everything on my phone. They fixed the Face ID issue, broken screen, and my phone going black during phone calls. They deserve 5 stars.

Very efficient, great service! Thanks again Zoe and Riley! 🙂

I was so pleased with the service at PC EMT! The turnaround time for my laptop tune-up was quicker than Zo initially told me, so I was pleasantly surprised when the computer was ready in only 24 hours. I will definitely use them again. This service is such a great resource in our community. Thank you to the PC EMT team!!

PC EMT replaced the logic board in my 2020 MacBook Pro after a graphics failure and upgraded me from an i5 to an i7. The price was very fair compared to Apple, turnaround was within a week, and communication was top notch the whole time. My MacBook runs great now. Highly recommend for any repairs.

PERFECT customer service from start to finish. They made repairing my iPhone 16 Pro Max SO EASY for a busy working mom of 5! I dropped it off and had it back in a couple hours. Just like it was never damaged. Highly recommend and will be song them in the future for any other tech repairs I may need!

Great Location was very friendly staff. Took my family’s gaming PC and they repaired it for a good price and now it works flawlessly.

I had nearly melted my phone in an oven. But enough about me and my foolishness... I went into the store and asked to have the charging port replaced. This was me trying to diagnose the problem and find a cheap way out. I just wanted to get the USB port working to the point where I could talk to it. Well, that didn't work out (not their fault at all), so I let him make the next suggestion. I decided to let him do his job and less than 24 hours later he had it working perfectly! I am very happy with the service.

I was having one of the worst days imaginable. From 8 a.m. to 4 p.m., I was stuck trying to figure out what was wrong with my phone. After going to the Apple Store, I was told my motherboard was completely destroyed and that there was nothing they could do. My only options were microsoldering or data recovery, both quoted at $700+.

Normally, I wouldn’t hesitate to pay if it meant getting my data back. The photos and videos on that phone were incredibly important to me, especially since my grandma had recently passed and those memories were all I had left of her.

After grabbing food and clearing my head, I searched Google Maps for microsoldering shops. The first place told me to “wait a minute” and then hung up on me. The second place was PC EMT.

Zo, the owner, answered the phone with: “Every day’s a good day here at PC EMT, how can I help you?” I explained what was going on, and right away he was skeptical of Apple’s diagnosis. When I mentioned microsoldering, he said, “Bring it in. Let’s take a look.” He sounded genuine and kind, so I immediately drove over. I live in Cumming, and they close at 6, so I got there around 4:50.

When I walked in, I held the door for an older woman ahead of me. Zo was incredibly patient, honest, and respectful with her, not trying to upsell or take advantage in any way. That alone told me I was in the right place.

When it was my turn, Zo remembered our phone call and brought my phone back for his technician to inspect. After opening it up, he noticed the phone was actually very clean and intact, except for a small Face ID component near the top. He brought me to the back, showed me the part, and explained that it might be the only issue. We agreed to try replacing it.

While I waited, Zo and I just talked about life. We laughed, joked, and had real conversation. After the day I’d had, that alone meant a lot.

In the back, I overheard Zo and his technician Mason say something along the lines of, “Let’s clear this guy’s frustration and save his memories.” Not long after, Zo came out smiling and said, “Your passcode works,” his way of telling me my phone was back on.

Mason finished reassembling the phone, I paid, and just like that, a day full of stress, tears, and frustration completely turned around.

From now on, for as long as I’m alive, PC EMT is the only place I’ll ever take my devices. Zo and Mason didn’t just fix my phone. They saved my memories, and they did it honestly, compassionately, and at a price that didn’t make me feel taken advantage of.

Thank you, Zo and Mason. Truly.

One month ago I fixed my computer broken screen. The owner was professional, explained everything and the repair was quick. I highly recommend

Had a great experience here. Zo was honest and transparent, and didn’t try to upsell or suggest unnecessary repairs. It’s refreshing to find a repair shop that genuinely looks out for the customer. Thanks Riley for the repairs. Highly recommend.

My desktop lost all power. Zo and his team fixed the problem in 1 day. Great work!

Very professional! Extremely knowledgeable!
Had my IPhone back up and running in no time.
Phone was crushed, thought that it was toast.
The Guys at PCEMT know what they are doing, and their prices are unbeatable. Look around, but you’ll end up coming here!

Experienced Knowledgeable Professional Kind Informative Helpful. Awesome!!
I am so grateful to Zo and Cody. My phone blacked out suddenly and I use it for work! Eeeek!! They repaired it in an hour!
Praises and Thank You to PCEMT.

Zoe was very helpful, great service.

My computer was hacked over the weekend, thankfully, I knew exactly where I needed to go to have it repaired, PC EMT in Alpharetta is amazing. The owner Zo is so knowledgable and trust worthy and was able to remove the bad software and restore the computer and re-load the necessary programs I needed, and at a reasonable price too. If you need PC repairs, highly recommend PC EMT. Thanks Zo and team!

Very professional and knowledgeable and they support the community.

First of all, I just want to say how easy and smooth this company made the whole process. Something that started out so devastating — my son jumping on my MacBook and cracking the screen — turned into one of the simplest, most stress-free experiences ever.

They were thorough, professional, and kind from start to finish. My webcam had even stopped working after the screen cracked, and they got it working again perfectly!

When I spoke with the owner, his story really resonated with me. It encouraged me to keep going with my own business and reminded me that hard times are just a season. He was so genuine and inspiring that I honestly didn’t want to leave — I could’ve talked to him for hours.

His staff was incredibly polite, professional, and helpful the entire time. I truly recommend this company to anyone, especially my fellow MacBook users who don’t have AppleCare and need their devices fixed right the first time.

They not only repaired my laptop, they restored my peace of mind. 💻✨

I have been a customer from the beginning of PC EMT - I believe one of the first 10 customers! And we have been taking all of our electronics there any time we needed a fix. Recently, my long-time desktop PC bit the dust. I am enjoying a new computer thanks to their expertise. Now, if I could just learn all the new/updated software!! Thanks guys!

Totally understand why these guys have so many 5 star reviews. Had my gaming PC in and out within 48 hours, and that included an 18 hour stress test to make sure everything was working properly. They answered every question I had, most of them before I even had a chance to ask, and explained exactly what they did with photos to back up their work. Super professional, super friendly, and they went above and beyond my expectations.

REALLY impressed with the service I received. Zo was amazing. Got my screen replaced extremely fast. Communicated so clearly. Absolutely coming back for any and all repairs. Thanks guys.

PC EMT is by far the best place to get your computer serviced. Zo and his team are the best and nobody services computers better than PC EMT. - Scott

Fast, efficient, virus removal from laptop. Highly recommend PC EMT

I recently had my phone screen replaced at Phone Phone Place Woodstock, and I have to say their service is excellent. At first, I thought the screen quality wasn’t great, so I went back the next day to explain my concerns. Without any hassle, they replaced it with another screen for free—no questions about receipts or payment. On top of that, they reassured me that I still have a 3-month warranty if anything happens.

Their prices are fair, the service is fast, and they really stand behind their work. Pretty genuine guys—I’m really happy with how they handled everything. Definitely recommend them!

Best quote in town for my ancient 6s+ ☺️
I was also able to get screen protectors on both of my devices at the same time! Super fast service. Zo is a great guy!

The customer service from PC EMT was outstanding. The completed my PC repair quickly and on budget. Their follow up after I picked up the PC and brought it home was amazing. They called me just to make sure that I didn't have any problems reconnecting everything. Thank you PC EMT, I will recommend you for sure!

Zo was very professional and to the point, throughout the process. He seemed to know what he was doing. Unfortunately my laptop was not repairable, BUT he did the next best thing, which was to get all the data on an external hard drive

They saved me!! They got me in right away and had my laptop fixed the same day. I can't say enough good things about them!
I highly recommend them.

Great, friendly service!

Will be back for any computer/phones issues I may have in the future.

I had called 4 different places before calling PC EMT to get my Surface Pro 6 repaired — all of whom told me to get a new computer. Zo and team were awesome. They got it fixed when no one else could, provided reasonable prices, and had it ready for pick up the next week. Highly recommend!

Great experience. Brought in a mini-PC in which the display suddenly stopped working. Turned out to be a RAM issue. Zo clearly went through the process of running the diagnostics, obtaining/installing parts, and estimated time of repair. Cody completed the repair and when I came for pick-up walked me through the repair process and confirmed that the display, as well as all ports, were functioning appropriately. Seemed reasonably priced. I foresee myself returning for any other computer related issues!

Prompt service. Good rate. Happy customer! 🤩👍

Fast and efficient service at a fair price

Dropped off nonfunctioing phone with shattered glass and got a text in less than an hour that it was ready! Pd$140 for repair AND protective case. lol

Amazing customer service experience from start to finish.
My computer simply just froze in time but Zo and his amazing team thawed my girl out and brought her back to life.