Reviews – #1 in Guest Service

LIFESAVER!
After a deadly late night spill of hot tea with milk and honey into my laptop. PC EMT came to the rescue.
I called them Thursday morning and brought in my laptop. While I waited, Zo's team removed the hard drive, ran a recovery test and determined they could retrieve my data and put it on an external drive. It would take 2 days but a full recovery meant I wouldn't lose my most recent data which wasn't backed up. The laptop however, while recoverable would take considerable time to clean and reassemble. It was 4 years old, upgraded to Win 11 and starting to run slower than I wanted even after bi-weekly maintenance. For a little more than the cost to fix it, I decided to purchase a refurbished 17" HP laptop. They configured it with Win 11, and placed all of my recovered data in a desktop folder.

What service?! I dropped off my tea soaked laptop on Thursday afternoon and picked an external drive, my old drive and a similar laptop with all my data on Monday. The best part, it was already configured. I only needed to turn it on and personalize it to my liking and network.

PC EMT's service was professional yet personal. Zo diffused a very panicked situation and I left feeling confident that my data was safe in his teams capable hands. They delivered on time, for a fair price, but everyone's friendly and calming demeanor made all the difference.

Zo was very genuine and helpful. All around great experience. If I need another phone repair, this is where I am gonna go

These guys are very professional - great customer service!

Super organized and very efficient as always. I’ve had 3 phones repaired here, sent family and send friends too. We’ve always been pleased.

Zo and the tech Riley were amazing. I turned in my phone, and got it back fast after replacing my broken screen. Very professional. I highly recommend them.

Awesome service, quick while I waited. I flew in from Chattanooga this morning, got my phone fixed and then back to airport to fly out to Panama City later the same day. Needed phone fixed fast and they did as advertised

Absolutely fantastic service. Exceeded all my expectations. I brought my defective monitor and they took time to diagnose and repair it even though they don’t normally repair flat screen monitors. Again - outstanding customer service. Highly recommended business!

Love coming to this place for all of my PC and mobile devices technology needs. Literally the most profesional, customer friendly, technological savvy place I have ever been too. Zo is a master of meeting all of your PC and mobile needs and is so helpful and knowledgeable as well as hospital during your visit. If you ever in need of some technical help and you are close to the Johns Creek, Alpharetta and/or Duluth, GA area give them a try. You will not be disappointed and most likely a customer for life after your first visit.

I took my PC to PC EMT after struggling for nearly a year to figure out why it wouldn’t power on. I’m beyond impressed with their service! They ran diagnostics, quickly pinpointed the issue to a faulty power supply caused by poorly chosen cables, and got my custom machine up and running again. Not only did they fix the problem, but they also did a thorough rework, leaving it fully tuned and performing better than ever. The team was professional, efficient, and kept me updated throughout the process. My computer looks and runs like a dream now—I’m so glad I chose PC EMT for the job. Highly recommend their top-notch service!

Zo is Mr. Reliable! He fixed my MacBook and got it back to me the next day. Thankful to have someone as quick and reliant as them. They’re the best.

Great experience with PC EMT! They quickly found the issue with my Mac and repaired it faster than they said they would. Zoe was great to deal with and Cody was awesome! Highly recommend!

Excellent and clear service. Appreciate the quick turn around. Thanks!

I brought in my laptop (Lenovo Legion 5) because it was shutting down over and over with some start up and overheating issues. Zo and Riley both explained their process, ran thorough tests, replaced the necessary parts, and did it in a timely fashion. Definitely suggest checking them out if you need any repairs.

Zoe was so helpful and really eased my anxiety, as my computer had been hacked. He restored my laptop in one day and got everything back up and running great. I will continue to use PC EMT for all future computer needs. Thank you!

Zoe did an incredible job updating my 7 year old Desktop computer!!!
Fast turnaround. Explained all options and showed exactly what they did. Don't go anywhere else!!

Zo & team are the GOATS!!!! Could not have received top quality in as short of a time frame as these guy delivered. Computer was fixed to mint condition.

Appreciate it!

Friendly and excellent service!

Great team—professional, efficient, and fast! Brought in my custom-built PC after struggling for hours with a hardware issue and no video. They were able to get it back up and running. Highly recommend! Thank you Zo and Cody.

So is so nice, it only took 24 hours to fix my laptop. Affordable as well.

Fast, every detail carefully explained, inexpensive....THE place for your phone and computer repair, upgrade, and maintenance

PC EMT is the best place to get your computer serviced. Nobody services computers better than PC EMT. - Scott

Zo and his crew did a great job of getting my laptop up and running again after a Windows 11 crash.
PCEMT is always our go to for any computer or phone issues. Thank you PCEMT!!

I was totally impressed with the entire PC EMT organization. I had a lot of questions and they took the time to answer each of them. I highly recommend you start with them when you have computer issues. They are a one stop shopping/repair store.

I had an excellent experience with PC EMT Computer Repair! Their customer service was top-notch—informative, patient, and genuinely helpful. It’s rare to find tech support that is not only knowledgeable but also pleasant to interact with, and they exceeded my expectations. The repair was done efficiently, and the pricing was very affordable compared to other options I considered. I truly appreciate their honesty and professionalism. Highly recommend to anyone in need of reliable computer repair!

I cracked the back screen of my iphone and took it to PC EMT for an estimate and then repair. The owner (I think his name is Zo?) was friendly, thorough in his explanation, and even told me the name of the tech who would be working on my phone. I was promptly notified when it was ready and it was as good as new. I also felt like the price was fair. I would definitely take any of my devices to them for repair!

Truly all about the customer service. My phone was being temperamental. The owner got me in and out to my next appointment on time. Thank you soooo much for your kindness.

Great place for fixing your phone screen!
Highly recommend. Great customer service

The PC EMT Computer repair store and Zo and the best computer service operations I have ever had the pleasure to help me. I have been working with PCs since 1985, and they are the best ever!! Luckily for me, they are close to my home, and I always seek their help--I depend on good computer support for what I do, and I know they will always give me superior service and fix whatever my issue is. I highly recommend them for any of your phone or computer needs. Dr. James D. Young

Great service and price, professional and friendly

I was really impressed with their friendly reception and timely delivery. I felt I've made a right decision by choosing PC EMT for my laptop repair. Thank you!

And once again, I do not know what I would do without Zo and his team! My husband and I are much older, thus challenged with electronics and Zo and team have been a lifesaver the 6 years we have lived here! Saved again today 01/29/2025! If it's electronic help you need, contact Zo first!!! Highly individualized, knowledgeable, caring, efficient customer service! Highly recommend!!! Along with timely updates, truly caring about my predicament...doesn't get any better imho! 9/7/2024 And once again...thank you for saving me a LOT of money by repairing my phone and in such a timely manner!! Still outstanding on every level!!! Thank you again!!!

If you are in need a repair of your electronic devices you don't need to look any further. Zoe and the team at PCEMT are phenomenal. I have had screens replaced on my iPhone and most recently they repaired my Laptop computer. Upgraded my hard drive and got my HDMI working and replaced a bad battery. All at an affordable price.

But I can not say more glowing things about the professionalism of Zoe and his staff. WOW just WOW.
I am a very happy repeat customer.

This place is great! They offer great service and their pricing is very straight forward. I brought my computer here because my charging port was damaged and they were able to fix it. Huge thanks to Brad for fixing my laptop!! Would definitely recommend this place to anyone.

Just got my phone back and it was 10/10. The associate Zo was professional and helpful in assisting me with any questions. He got it fixed exactly when he said he would and even fixed my charger port for free. Great affordable prices, great staff who knows their stuff and a reliable company. Highly recommend

Zo at PC EMT Alpharetta was knowledgeable and thorough. Cost of Repairing One Camera Lens on my iPhone 12 Pro Max was very reasonable as well. I would highly recommend.

I had a battery replaced in my iPhone same day service. This place is exceptional

Fast, efficient, courteous and reasonable

Zo was able to recover my files in less than a day over the holidays. Highly recommended.

Amazing service. Super fast and phone screen looks great.

Solid shop with knowledgeable staff. Got my phone looking brand new for a reasonable price in a reasonable timeframe. Highly recommended for any and all device repairs